While online therapy is a great way to get help with many of life’s problems, overwhelming or potentially dangerous challenges are best met with face-to-face professional support. Online therapy is not a universal substitute for face-to-face psychotherapy treatment. Online therapy does not provide emergency services so there are certain mental health issues that would not be appropriate for this type of work. As with all types of therapy, working with a therapist does not substitute for medical care and medication management provided by a psychiatrist or doctor.